LOW BALANCE ACCOUNTS POLICY

LEWIS CENTRAL FOOD SERVICE POLICY

We sell meals (breakfast and lunch), ala carte meal items, snacks and milk for cash at the point of sale, or to prepaid family accounts. We do not sell meals on credit – except as noted in the next bullet point.

If a family account goes below zero, students will no longer be allowed to purchase ala carte food or snacks. Students will be allowed to purchase meals until their balance reaches negative $15.00. This amount will enable a student to buy as many as six meals while parents attend to the account.

If a family reaches a balance ofnegative $15.00, the district reserves the right to no longer make any food sales to the student until the account is paid and brought to a current status. As a courtesy, a peanut butter sandwich may be provided, on a limited basis, however, no beverages or other items will be offered.

No collection efforts will be made at the point of sale by food staff; however food staff will be instructed not to make sales to accounts with negative balances. It’s a parent’s responsibility to keep accounts current.

WE OFFER THE FOLLOWING TOOLS TO HELP YOU KEEP CURRENT:
1) IF YOU PROVIDE AN E-MAIL ADDRESS WE WILL E-MAIL YOU WHEN ACCOUNT
BALANCE IS AT + $7.00 OR BELOW PER STUDENT.
2) YOU MAY ACCESS YOUR FAMILY ACCOUNT VIA THE INTERNET AT THE LC WEBSITE
www.lewiscentral.org .
3) YOUR STUDENT WILL BE REMINDED WITH WRITTEN LOW BALANCE NOTES AT
ELEMENTARY AND VERBAL NOTICE AT MIDDLE AND HIGH SCHOOL
4) SHOULD YOUR ACCOUNT BECOME NEGATIVE, YOU WILL RECEIVE A PHONE
CALL JUST PRIOR TO YOUR ACCOUNT BEING DEACTIVATED.

PAYMENT OPTIONS:
1) PARENTS MAY PAY VIA E-FUNDS, WHICH WILL ALLOW YOU TO USE A DEBIT OR CREDIT CARD. INFORMATION ON THIS OPTION IS AVAILABLE ON OUR WEBSITE.
2) CHECK OR MONEY ORDER MAY BE SENT TO SCHOOL WITH YOUR CHILD OR MAILED TO THE FOOD SERVICE OFFICE: LEWIS CENTRAL TITAN HILL INTERMEDIATE, ATTN: FOOD SERVICE, 4125 HARRY LANGDON BLVD, COUNCIL BLUFFS, IA 51503.
3) CASH, OF COURSE, WILL BE ACCEPTED HOWEVER, WE DO NOT RECOMMEND SENDING CASH WITH THE STUDENTS.

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