Policy 505.5 - Resolution of Student Concerns

RESOLUTION OF STUDENT CONCERNS

The purpose of these complaint procedures is to resolve, at the lowest possible level, complaints of students and their parents or guardians which may arise from time to time concerning student matters such as grading procedures, discipline, presentation of subject matter, building assignments, and claims of discrimination.

Any student or parent or guardian with a complaint regarding the treatment of the student should first discuss such complaint with the school official involved to attempt to resolve the matter informally. The school official should be informed of the matter within ten school days of the event giving rise to the complaint.

If the matter is not satisfactorily resolved, the student or parent or guardian should file a written complaint with the school official involved within ten school days of the informal meeting. The school official should indicate the disposition of the complaint in writing within ten school days of the filing of the written complaint.

If the student or parent or guardian feels that the matter is not satisfactorily resolved, he/she may file the complaint and the prior written disposition with the building principal within ten school days of the disposition. If the matter involves a claim of discrimination, the complaint should also be filed with the district's compliance officer. The principal or his/her designee and the compliance officer, if there is a discrimination claim, shall meet with the student or parent or guardian within ten school days of receipt of the complaint. Within ten school days of the meeting, the principal or his/her designee shall indicate to disposition in writing.

If the student or parent or guardian feels that the matter is not satisfactorily resolved, he/she may file the complaint and any prior dispositions with the Superintendent within ten school days of the principal's disposition. The Superintendent or his/her designee shall meet with the student or parent or guardian within ten school days of receipt of the complaint, and within ten school days of the meeting, shall indicate the disposition in writing.

If the student or parent or guardian still feels that the matter is not satisfactorily resolved, he/she may request to appear before the Board by filing the written complaint and any written dispositions with the Board Secretary within ten school days of the disposition by the Superintendent or his/her designee and ask for a place on the agenda. The Board Secretary shall place the item on the Board's agenda. The student or parent or guardian may appear at the board meeting and discuss the matter with the Board. The administrative staff may also discuss the matter with the Board. The Board may refuse in its sole discretion to take action on the complaint, or the Board shall decide the matter as soon as practicable, and the Board Secretary shall communicate the Board's decision to the student or parent or guardian. If the Board declines to decide the matter, the disposition of the Superintendent or his/her designee shall be final.

All investigations, handling, or processing of any complaint shall be conducted so as to result in no interference with or interruption of school activities.

Adopted: Unknown
Modified: 05/22/89
Reviewed: 004/01/96; 02/04/08; 12/02/13; 10/01/18

Legal Reference: 279.8

Cross Reference: Policy 204.9 Agenda
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